Nero’s Treats Shipping Policy

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days.

We do not deliver on weekends or holidays.

Shipping rates and delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.  Hereunder you find an estimate of our standards shipments. Price may vary. (Size and weight are important factors to determine shipment costs)

Shipment method	Estimated delivery time	Shipment cost
USPS Standard (1 Lb)	2-9 business days	FREE
USPS Standard  (+1Lb)	2-9 business days	FREE
UPS Ground (1 Lb)	2-3 business days	FREE

 

Shipment confirmation and order tracking

You’ll receive a shipment confirmation and tracking number.

Customs, duties, and taxes

Nero’s Treats is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Nero’s Treats is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.